Precision Power Source Privacy Policy

1. Introduction

Precision Power Source ("Precision Power Source," "we," "our," or "us") supplies power-equipment products and related services from our headquarters at 268 W Lincoln St, Banning, CA 92220. Protecting your privacy is vital to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our websites, place an order, or receive our services.

2. Information We Collect

We collect information you voluntarily provide, including:

• Contact details – name, mailing address, phone number, and email address.
• Order and service data – product selections, service requests, serial numbers, warranties, and purchase history.
• Payment information – limited to data required to process payments (handled by PCI-compliant processors).
• Communications – emails, calls, and other correspondence with us.

When you visit our sites or client portals we automatically receive limited technical data such as IP address, browser type, device identifiers, and referring URLs. Cookies are used only for essential functionality and basic analytics.

3. How We Use Your Information

We use personal information to:

• Fulfill product orders and perform requested services.
• Provide invoices, warranties, service reminders, and support.
• Process payments and detect fraud.
• Communicate with you about orders, accounts, or updates.
• Comply with legal and regulatory obligations.
• Improve and secure our sites, products, and services.

We never sell or rent personal information.

4. Legal Bases for Processing

Where a legal basis is required, we process personal data because it is:

• Necessary to perform our contract with you.
• Required to comply with applicable laws and regulations.
• In our legitimate interest to operate, secure, and enhance our business, provided those interests do not override your rights.

5. Disclosures to Third Parties

We share personal information only:

• With trusted service providers (payment gateways, freight carriers, cloud hosting, IT security, professional advisers) who must keep it confidential and use it solely to provide contracted services.
• When required by law, subpoena, or government request.
• With your express consent or at your direction.

6. Data Retention

We retain purchase, warranty, and service records for as long as required under applicable tax, accounting, and safety regulations (typically 7 years) or longer if necessary to resolve disputes or enforce agreements.

7. Security

We employ administrative, technical, and physical safeguards designed to protect personal data from loss, misuse, or unauthorized access. No system is perfectly secure, yet we continuously review and improve our controls.

8. Your Rights (California Residents)

California residents have the right to:

• Know the categories of personal information we collect and why.
• Access specific personal data we hold about you.
• Request deletion of personal information, subject to legal exceptions.
• Opt out of any "sale" of personal data (Precision Power Source does not sell data).
• Be free from discrimination for exercising these rights.

To exercise any right, email legal@precisionpowersource.net. We will verify your identity before responding.

9. Children's Privacy

Our products and services are marketed to adults. We do not knowingly collect data from children under 13. If you believe we have, contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will appear on our website with a new effective date. Material changes will be communicated directly to active customers.

11. Contact Us

Questions or concerns about privacy?

legal@precisionpowersource.net